Fraud Prevention Policy

At Nasoha Ltd, we are committed to preventing and detecting insurance fraud to protect our customers, maintain the integrity of our services, and comply with UK regulations. This Fraud Prevention Policy outlines the steps we take to identify, investigate, and report fraudulent activity.

1. What is Insurance Fraud?

Insurance fraud occurs when an individual or entity intentionally deceives an insurer for financial gain. This includes, but is not limited to:

  • Application Fraud – Providing false or misleading information when applying for insurance.
  • Claims Fraud – Submitting false or exaggerated claims, including staged accidents or forged medical reports.
  • Policy Misrepresentation – Failing to disclose pre-existing conditions or relevant risk factors.
  • Identity Theft – Using stolen or fake identities to obtain insurance or make fraudulent claims.
  • Ghost Broking – Unauthorized individuals selling fake or invalid insurance policies.

Insurance fraud is a criminal offense in the UK and can result in prosecution, fines, and imprisonment.

2. How We Detect Fraud

We use advanced technology and manual review processes to detect suspicious activity. This includes:

  • Automated fraud detection systems to identify anomalies in claims.
  • Cross-referencing databases to verify customer information.
  • Reviewing medical and financial records for inconsistencies.
  • Working with fraud prevention agencies to share intelligence on fraudulent activities.

We cooperate with the Insurance Fraud Bureau (IFB) and Insurance Fraud Register (IFR) to track and prevent fraudulent claims.

3. Consequences of Insurance Fraud

If fraud is suspected or detected, we may:

  • Reject the insurance claim and cancel the policy.
  • Blacklist the individual from obtaining future policies.
  • Report the case to law enforcement authorities for criminal investigation.
  • Share information with fraud prevention agencies to prevent further fraudulent activities.

Legal penalties for insurance fraud in the UK may include:

  • Fines and financial penalties
  • Imprisonment (up to 10 years for serious fraud cases)
  • A permanent criminal record

4. Reporting Fraud

If you suspect fraudulent activity, please report it to us immediately. You can do so confidentially:

  • By email: [email protected]
  • By phone: +44 20 8050 3221
  • By post: Nasoha Ltd, Fraud Prevention Department,83–85 Baker Street, London W1U 6AG,United Kingdom

You can also report suspected fraud to:

  • Insurance Fraud Bureau (IFB): www.insurancefraudbureau.org
  • Action Fraud (UK’s National Fraud Reporting Service): www.actionfraud.police.uk
  • Financial Conduct Authority (FCA): www.fca.org.uk

All reports are treated confidentially, and we will not disclose your identity without your consent unless required by law.

5. Our Commitment to Preventing Fraud

To combat fraud, we:

  • Conduct regular staff training on fraud detection.
  • Use secure data protection measures to prevent identity theft.
  • Require strict verification processes for policy applications and claims.
  • Work closely with law enforcement and regulatory bodies to report and investigate fraud.

By working together, we can protect honest policyholders and maintain a fair and secure insurance system.

6. Contact Us

If you have any questions about our Fraud Prevention Policy, please contact us:

Nasoha Ltd
Fraud Prevention Department
83–85 Baker Street, London W1U 6AG,United Kingdom
Email: [email protected]
Phone: +44 20 8050 3221